Research

My research explores consumer behavior in the online world using insights and methods from marketing, psychology, and computational social science. I have two main lines of research. The first addresses consumer trust, such as interventions that help consumers critically evaluate information while maintaining trust in credible sources—a challenge for policymakers and platform operators alike. My second line of research focuses on consumer autonomy and explores the tension between personalization and manipulation in digital marketing. I draw on a range of empirical methods, including surveys, online experiments, field studies, secondary data analyses, and combinations thereof.


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Consumer Trust


Consumer Autonomy